Concerning Business Tactics

Concerning Business Tactics

At Gosfield, we are deeply concerned about the marketing practices Cogeco has employed in Cottam and the surrounding areas. While we respect fair competition, we have received numerous reports from our customers regarding the tactics used by Cogeco’s sales representatives. According to these accounts, Cogeco marketers have been described as using high-pressure sales tactics, misleading customers into believing that offers are only available during their visit. In some instances, they have falsely claimed that Cogeco owns Gosfield and its infrastructure, or that they have recently signed up neighbors—claims that have not been substantiated. For the first time in our history, we are seeing customers request reduced rates in exchange for contracts, a shift prompted by competitor companies offering such incentives. However, Gosfield remains committed to providing transparent and reliable service, without resorting to misleading tactics.

Why Choose Gosfield?

Fixed Contract Pricing:
Gosfield fixed contract price for 2 years, with no hidden base rate increases. With Cogeco, only the discount is guaranteed—base rates may rise, and we’ve heard this can happen twice a year.

Fibre network:
Gosfield fully owns and operates 100% of our fiber network, which was entirely funded through the revenue generated by our membership subscriptions

Reliable, Honest Service:
Gosfield is fully independent and owns its own infrastructure. We stand by our clear and straightforward pricing—no surprises, no misleading offers.

Local Service & Support:
As a local company, you can reach real people who are ready to assist you without the long waits for appointments, unlike the weeks-long delays reported with Cogeco.

Annual Dividends for Members:
As a Gosfield member, you are eligible to receive annual dividends based on our performance—a benefit Cogeco does not provide.

Community Investment:
Gosfield is committed to supporting the community. We sponsor local sports teams, events, bursaries, and clubs. Cogeco has not provided any support to our community clubs, events, and teams.

No Speed Throttling:
We do not throttle or reduce your internet speed after reaching data limits. Other providers, including Cogeco, may reduce speeds during peak times or after data caps are reached.

1 Gbps Upload & Download Speeds:
Gosfield offers 1 Gbps speeds for both uploads and downloads—symmetrical service that many competitors, including Cogeco, do not provide.

Thank you for choosing Gosfield.

We are committed to providing you with the best service, without the confusion and pressure tactics you may encounter elsewhere.



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