From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience - minus the migraine.
Yes. Changing your wifi password is an option. Contact the office to get your specific modem credentials. Click here to contact us.
Having issues with your connection? Sometimes simply unplugging the modem from the power source & plugging it back in will reboot your connection. (if you are doing this multiple times a day there may be a separate issue - give us a call to check it out!) NEVER press the "Reset" button on your modem - this will clear out any settings that are required for connection.
Click here for step by step directions
Want to check what speed you are receiving? Click here!
We understand that reliability and dependability are important metrics for our customers. We've added live monitors for our services, so that you know your services are always available!
Here's a breakdown of the services we monitor, what the monitors look like and how they affect you:
This is Gosfield's Transport and delivery of Internet. All traffic over our lightning fast fibre connections use this service to bring you the world wide web at blazing, consistent speeds. |
DNS Servers are responsible for changing website and domain names (eg, google.com) to their addresses (eg 142.251.32.78). All named internet traffic must pass through DNS servers to understand how to be routed to their destinations. While using publicly available DNS servers (Google, Cloudflare, OPENDNS etc) are one option, every Internet Service Provider offers their own DNS servers for their customers. |
This monitors the status of our television delivery service. Every action-packed moment is delivered via our redundant fibre network to ensure you have the best available quality television experience. |
